It is a common fact that when claim forms are sent out direct from the Courts, many are returned "Gone Away". One of the strengths of having our own field force to serve documents is the ability to confirm that the subject is indeed resident, with at least 50% of those dealt with still at the address already provided. This is down to the efforts of our managers in making enquiries into the subjects residential status. Once confirmed, and if still proving difficult, our findings can be used in evidence to effect service by substituted means.
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