London House Top 10

For our clients we undertake a mixed variety of work that covers the full remit of investigative services. Our client base, which continues to grow, know that they can come to London House with a business problem and they can be confident of our professional help and advice. At the end of the year we thought we would have a look at our most popular services provided in 2012 and these are listed below. 

Clicking on the service will provide more information

• Tracing missing persons/absconded debtors
• Process Serving
• Evidence of means interviews/status reports
• Discreet Enquiries/investigations
• Pre-Repossession Reports on properties
• Property Repossession (Residential & Commercial)
• Surveillance operations
• Commercial Debt Collection
• Debt & Mortgage Shortfall Counselling
• Insurance Claims Investigations

You asked us

"What type of information do you need from us to allow you to begin your enquiries?"

Whilst we do many different types of investigations the core information that we require is typically the same - Full name, d.o.b. and last known address. This basic information allows us to begin work on the majority of the instructions that you send to us e.g. trace, discreet investigations and status reports or means interviews. Dependant on the specifics of the case other types of data that are often needed or of help are:

• Account/payment  history (for means interviews or shortfall counselling)
• Known or rumoured asset details if we are instructed to try and find further assets or report on lifestyle etc
• Copy invoices and correspondence to support our visit when recovering commercial debt
• A description, if known, of the subject can often help when serving legal process - as you know some do try to deny their identity!
• Phone numbers are always advantageous. Even old ones found in files can sometimes lead us to the subject
• A few lines of background information to your case is invariably a help. It provides us with an outline understanding of the issues you are facing and often an understanding of the subject!
• Previous or linked address information if you have it and date of last contact with the subject can assist with our efforts to trace or serve the subject

Of course, each case is different and we are always happy to chat through cases with you and decide what is likely to be the best course of action for you. Please do not hesitate to pick up the phone and give us a call.

The figures are what they are

As you might expect, by interviewing subjects at their home address we often find and see details that they have omitted to tell our clients...the new car on the drive, the home multi media centre, the valuable antique collection.

On one occasion we were asked by a bank to visit a customer who owed them £2m and with whom they had had no contact for 9 months.

We expected to begin by having to trace the subject but, on visiting the last known address, we were delighted to meet with him there. He told us that he was surprised the bank had not been in contact because he had not moved and had received no correspondence from them.  

When we interviewed him we were able to ascertain that he had assets of £1.9m and was very happy to prove his worth and show all documentation to the bank. A mutually acceptable agreement was reached.  

So, not everything is bad news. Sometimes it is simply a case of lack of communication.

Mortgage Shortfall Counselling

We will attend at the address of a bank or building society customer throughout the UK to counsel them with regard to their current debts with the aim of finding a suitable way of repayment or proposals for stage payment without Court action being taken. We are always firm but fair in our endeavours on a client’s behalf.